Category Archives: healthplan-bpm

Systematically Improve Health Plan Member Customer Engagement With New Products

(Get my whitepaper! Why Process-Aware BPM is Key to Health Plan IT Agility, Integration, and Transparency!)
A major sweet spot for companies today — to both shave costs and increase customer engagement — is to externalize internal enterprise workflows via combination of cloud-based social and mobile workflow tech. When I speak of customers, I’m not just [...]

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Integrate Clinical And Financial Health Plan Systems to Provide Unified View Of Data And Workflow

(Get my whitepaper! Why Process-Aware BPM is Key to Health Plan IT Agility, Integration, and Transparency!)
I have an unusual pre-med major. Straight As in the number one ranked Accountancy program in the world (University of Illinois, Champaign-Urbana). I was also working on a masters degree in Industrial Engineering, focusing in usability and workflow.
I can [...]

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Maximize Health Plan External and Internal Workflow And Process Transparency

(Get my whitepaper! Why Process-Aware BPM is Key to Health Plan IT Agility, Integration, and Transparency!)
“Transparency” is the rage these days in healthcare. As well it should be! Transparent prices. Transparent costs. Transparent governance. But I’m going to talk about transparent processes and workflow. I’ll talk about transparency in two senses, at “design time” and [...]

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Enable Health Plan Workflow And Process Change Necessary For Accountable Care

(Get my whitepaper! Why Process-Aware BPM is Key to Health Plan IT Agility, Integration, and Transparency!)
Health plan IT systems undergo three kinds of change: information accretion, system tuning, and structure transformation.
Information accretion is simply the addition of new rows of data in databases or XML files in XML based systems. In human terms, it’s [...]

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Harness Social, Mobile, Analytics, Cloud-Enabled Health Insurance Application Development Platforms

(Get my whitepaper! Why Process-Aware BPM is Key to Health Plan IT Agility, Integration, and Transparency!)
Healthcare is like a very large insular country that’s been closed off from the rest of the world for a long time but now it’s opening up. The same forces that are affecting many other verticals, such as social, mobile, [...]

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