Category Archives: healthplan-bpm

My Foreword and Chapter in Business Process Management in Healthcare, Second Edition

(Excuse my mug! It’s my current @wareFLO Twitter avatar.)

Foreword
I am delighted to write the foreword to BPM in Healthcare. Forewords traditionally deal with genesis and scope. I’ll tell you why I, an emissary from the medical informatics and health IT community, traveled to another land, that of Business Process Management (BPM). I hope to convince [...]

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BPM & Healthcare Q&A with Scott Polansky, Appian Practice Lead for Healthcare Payers

.@sppolan1 @Appian TX 4 selfie! #AHIPInstitute pic.twitter.com/bw0CXs0zg2
— Charles Webster MD ⎌ (@wareFLO) June 15, 2016

Welcome to one heck of a freewheeling discussion with Scott Polansky, of Appian (Booth 238 at AHIP Institute), about the wide variety of ways to use BPM software to obtain 360-degree comprehensive and integrated views of member patient data, [...]

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10 Reasons Health Plans Should Double-Down on Modern Business Process Management

[I'm also attending AHIP Institute 2016 in Las Vegas! Tweet me for a "Tweetup!" :)]
(Get my whitepaper! Why Process-Aware BPM is Key to Health Plan IT Agility, Integration, and Transparency!)
The following is a special series of related blog posts about the virtues of modern Business Process Management for solving current pressing health plan and payer [...]

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Health Insurance Is About Risk Management: Health Plans Need to Manage Process Risk Too

(Get my whitepaper! Why Process-Aware BPM is Key to Health Plan IT Agility, Integration, and Transparency!)
It’s ironic. Health insurance is the contractual transfer of risk from the insured to the insurer. This risk is transformed and managed by the insurer through a variety of technical, administrative. and financial means. But if you take a course [...]

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Accelerate Development of Innovative Customer-Centric Mobile Health Plan Products

(Get my whitepaper! Why Process-Aware BPM is Key to Health Plan IT Agility, Integration, and Transparency!)
In every industry, and especially in health insurance, there’s enormous pressure to more rapidly create innovative customer-centric mobile access to reengineered enterprise workflows. This, to reduce costs and increase customer engagement and health plan revenue.
Health plans have long be [...]

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