Electronic Health Record Workflow Management Systems

Electronic Health Records (EHRs), Workflow Management Systems (WfMSs), Pediatric EMR Workflow Systems (WfSs), Clinical Groupware, Business Process Management (BPM), Adaptive Case Management (ACM), Human Factors, Cognitive Science, Learning, Education, and Kickbiking

Category Archives: EHR Workflow

Herbert Simon’s Well- vs. Ill-Structured Problems, Adaptive Case Management, and Clinical Groupware

By chuckwebster | Published: July 15, 2010

Short Link: http://j.mp/9bm9Gp
Herbert Simon, a Nobel Prize-winning economist (and fellow alumnus, I never fail to mention) helped found the fields of artificial intelligence and cognitive science. He “was one of the most influential social scientists of the 20th century” (Wikipedia). I attended his lectures at Carnegie Mellon University, where his ideas about attention, bounded rationality, and satisficing provided [...]

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Intuitive vs. Intuitable EMRs, EHRs, and Clinical Groupware: Do We Need Smarter Users or Smarter User Interfaces?

By chuckwebster | Published: July 2, 2010

Short Link: http://j.mp/aU8192

Question: Do We Need Smarter Users or Smarter User Interfaces?
Answer: Smarter User Interfaces.

Pundits often call for more “intuitive” EMR user interfaces. If I may be pedantic, they probably mean “intuitable” EMR user interfaces. Usability experts note the difference.
Peter Bagnall puts it pithily:
Naïve designers often talk of making things intuitive. What they really mean [...]

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What Kind of EMRs, EHRs, and Clinical Groupware Would Captain Sullenberger Design? Intuitive, Usable, Safe

By chuckwebster | Published: June 6, 2010

Short Link: http://j.mp/cHqfKc
I was there, March 4th in Atlanta, to hear Captain Sullenberger speak at the HIMSS conference about patient safety. It was more than just a great speech; it was a tour de force. His first speech post-retirement, the question and answer period included “thank you”s, questions, comments, and personal accounts that were, at [...]

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EMRs, EHRs, and Clinical Groupware Need to Solve “The BPM Problem”: Why Not Use BPM to Help Do So?

By chuckwebster | Published: May 28, 2010

Short Link: http://j.mp/9NicKE
If this blog has a symbol it’s two cars, one labeled EMR (or EHR, more recently) and one labeled Workflow Management System (or Business Process Management, also more recently), speeding toward collision (see Welcome! (EHR + WfMS = EHR WfMS), the post kicking off this blog). The result, of all those flying parts [...]

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Meet the Bloggers Revisited: Can You Identify Who Said What?

By chuckwebster | Published: May 9, 2010

Short Link: http://j.mp/buB6Xj
At this spring’s HIMSS conference in Atlanta I went to the Meet the Bloggers sessions March 1-3 (see below for their blogs and Twitter handles). The panelists were informative, funny, and sometimes profound (in a change-the-world sort of way). I recently reviewed my notes and circled the most interesting (to me) comments.
I’ve not attributed individual comments to specific [...]

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