from @wareFLO "Systems don’t have good workflow because they are usable. They are usable because they have good workflow." Yes, yes, yes! TY
— Mary Chant (@UIandMe) May 19, 2016
[Thank you to @HealthStandards and @uuability for hosting this week's #HITsm tweetchat on Usability Gaps in Health IT and prompting this blog post!]
Usability and design thinking [...]
I just returned from the Appian World 2016 BPM (Business Process Management) conference in Washington DC. As usual (been to every one since 2008) it was super stupendous great. Every year there are more folks from healthcare and health IT, which is also super stupendous great. Here is a blog post I wrote about one [...]
I just live-tweeted a general session at Appian World about using the Appian Business Process Management Platform in healthcare, specifically by AmeriHealth Caritas, a Medicaid managed care company in 19 states. Phillip Merrell (VP, IS Strategy & Shared Services) was so good I’ve archived my tweets as a sort of notes slash blog post. Most [...]
Every year, for the past 6 years, I systematically (some say obsessively) search for examples of workflow technology at the annual HIMSS conference. Six years ago, not much. This year, lots! For example, Ben Moore (CEO, TelmedIQ) spoke about, Why Secure Text Messaging Apps Aren’t Enough, in the Mobile Health pavilion. It was a fascinating [...]
@wareFLO On Periscope!
Bio: HIMSS14, HIMSS15, and HIMSS16 Social Media Ambassador! If you've got a healthcare workflow story, I want to tell it, blog it, tweet it, interview you, etc. Chuck Webster, MD, MSIE, MSIS has degrees in Accountancy, Industrial Engineering, Intelligent Systems, and Medicine (from the University of Chicago). He's the ex-CMIO for a three-time HIMSS Davies Award-winning pediatric EHR. Dr. Webster currently services as CMIMO (Chief Medical Informatics Marketing Officer) for workflow technology in healthcare. Chuck also created Mr. RIMP (@MrRIMP) (Robot-In-My-Pocket) a Bluetooth-controlled wearable robot for pediatricians and child life specialists to entertain children. Dr. Webster designed the first undergraduate program in medical informatics, was a software architect in a hospital MIS department, and is a judge for the annual Workflow Management Coalition Awards for Excellence in BPM and Workflow and Awards for Case Management. Chuck is a ceaseless evangelist for process-aware technologies in healthcare, including workflow management systems, Business Process Management, and dynamic and adaptive case management. Dr. Webster tweets from @wareFLO, @HealthITdog, and @MrRIMP (though there is some debate about the last two). He maintains almost a half-a-million words and graphics on numerous websites, including EHR Workflow Management Systems (http://chuckwebster.com), Healthcare Business Process Management (http://HCBPM.com) and the People and Organizations improving Healthcare with Health Information Technology (http://EHRworkflow.com). Please join with Chuck to spread the message: Viva la workflow!
