from @wareFLO "Systems don’t have good workflow because they are usable. They are usable because they have good workflow." Yes, yes, yes! TY
— Mary Chant (@UIandMe) May 19, 2016
[Thank you to @HealthStandards and @uuability for hosting this week's #HITsm tweetchat on Usability Gaps in Health IT and prompting this blog post!]
Usability and design thinking [...]
I just live-tweeted a general session at Appian World about using the Appian Business Process Management Platform in healthcare, specifically by AmeriHealth Caritas, a Medicaid managed care company in 19 states. Phillip Merrell (VP, IS Strategy & Shared Services) was so good I’ve archived my tweets as a sort of notes slash blog post. Most [...]
Every year, for the past 6 years, I systematically (some say obsessively) search for examples of workflow technology at the annual HIMSS conference. Six years ago, not much. This year, lots! For example, Ben Moore (CEO, TelmedIQ) spoke about, Why Secure Text Messaging Apps Aren’t Enough, in the Mobile Health pavilion. It was a fascinating [...]