Monthly Archives: May 2016

Healthcare Design Thinking and Usability Need Engineering and Workflow

from @wareFLO "Systems don’t have good workflow because they are usable. They are usable because they have good workflow." Yes, yes, yes! TY
— Mary Chant (@UIandMe) May 19, 2016

[Thank you to @HealthStandards and @uuability for hosting this week's #HITsm tweetchat on Usability Gaps in Health IT and prompting this blog post!]
Usability and design thinking [...]

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2,241 Tweets from 321 Tweeps With 5,497,584 Follower Reach at Appian World 2016!

I just returned from the Appian World 2016 BPM (Business Process Management) conference in Washington DC. As usual (been to every one since 2008) it was super stupendous great. Every year there are more folks from healthcare and health IT, which is also super stupendous great. Here is a blog post I wrote about one [...]

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Putting (Healthcare) Data to Work (using BPM) for Service, Efficiency and Compliance

I just live-tweeted a general session at Appian World about using the Appian Business Process Management Platform in healthcare, specifically by AmeriHealth Caritas, a Medicaid managed care company in 19 states. Phillip Merrell (VP, IS Strategy & Shared Services) was so good I’ve archived my tweets as a sort of notes slash blog post. Most [...]

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Ben Moore, CEO, TelmedIQ, on Why Secure Text Messaging Apps Aren’t Enough

Every year, for the past 6 years, I systematically (some say obsessively) search for examples of workflow technology at the annual HIMSS conference. Six years ago, not much. This year, lots! For example, Ben Moore (CEO, TelmedIQ) spoke about, Why Secure Text Messaging Apps Aren’t Enough, in the Mobile Health pavilion. It was a fascinating [...]

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